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Merchant

Getting Started and Sandbox account 9

  • How do I create a CASHU Merchant Account?
  • As an individual, am I eligible to create a CASHU Merchant Account?
  • Where do I find the (Test Payment Account Credentials) on my Merchant Test Account (Sandbox)?
  • I forgot my password for my Test Account (Sandbox)! How do I get a new one?
  • For some reason I can’t complete the payment testing! I keep getting “Invalid Account”. What am I doing wrong?
See all 9 articles

Account 6

  • I keep getting Inactive Merchant! How can I activate my Merchant Account?
  • How can I update the bank details?
  • How can I reset my account’s Security Question?
  • How can I reset my account’s password?
  • How can I activate/deactivate the Country Limitation option in my Merchant Account?
See all 6 articles

Bank Withdrawals 6

  • How long does it take for the transfer to be collected in my bank account?
  • Why didn't I receive the full amount I have requested in the bank transfer?
  • How much is the minimum and the maximum amount which can be transferred from the CASHU Merchant Account?
  • How much does CASHU deduct when I request a bank withdrawal?
  • What should be done when there is a delay in receiving the transferred amounts?
See all 6 articles

Refunds 3

  • How can I refund a transaction?
  • From which side should the refund be done, CASHU’s side or Merchant’s side?
  • Can I make partial refunds?

Technical 1

  • In case of a technical issue or a technical question, what should I do?
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